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R-SPIRIT Core Values Program


The City of North Richland Hills' R-SPIRIT Core Values Program represents the core values that the City Council and all employees adhere to. These values include:

RESPECT

  • Treating others in a courteous, fair and equitable manner
  • Valuing differences: points of view, style
  • Honoring the organization's chain of command
  • Acknowledging successes and the contribution of others
  • Following up with feedback
SERVICE
  • Providing services to our community and others
  • Solving problems
  • Helping the customer to understand
  • Sensitive to the needs and feelings of others
  • Taking action, providing a timely response

PRODUCTIVITY
  • Producing results, completing projects - on time, at or under budget
  • Planning your work activities to achieve goals
  • Meeting or exceeding job standards and expectations
  • Look for ways to be more productive while being cost effective

INTEGRITY
  • Honest communication
  • Being trustworthy
  • Following through on your commitment
  • Acting with high professional, moral, and ethical standards
  • Supporting the City of North Richland Hills - goals, values and decisions

RESPONSIBILITY
  • Being knowledgeable and skilled in your job
  • Holding yourself and others accountable for actions and results
  • Being loyal and taking ownership in the City goals, values, services and departmental work program
  • Taking pride in your work
  • Willingness to take command and initiative when appropriate

INNOVATION
  • Looking for better ways to do your job
  • Willingness to learn
  • Being open to new ideas, new approaches
  • Willingness to take reasonable risks
  • Thinking creatively and evaluating options

TEAMWORK
  • Participating and involving others in team efforts
  • Listening and understanding the other's viewpoint
  • Willingness to cooperate with others and share resources
  • Fulfilling defined roles and responsibilities
  • Work and resolve differences and disagreements

NRH employees are recognized for incorporating these values into their daily activities with "On-the-Spot Awards," which are presented throughout the year by directors and supervisors. Employees may also be nominated by their peers for the Core Value Awards and Employee of the Year. Recent award recipients include:

Recent Core Value Winners:

 

Service Glenn Smith, Public Works
Productivity David Hayslip, Planning & Development
Integrity Gaylon Cremeen, Public Works
Responsibility Harold Ratliff, Police Department
Innovation Tina Earle, Parks & Recreation Department
Teamwork Geoffrey Sherman, Parks & Recreation Department


R-SPIRIT Award

Recipient  Gwen Kasterke, Police Department
Finalist Maria Lindsey, Public Works Department
Finalist Joe Pack, Parks & Recreation Department
Finalist Jennifer Veber, Police Department

Congratulations to all of these individuals!